Terms of Service

1. Service Description

Pelvic Peace operates Pelvic Pat, an SMS-based general wellness education service focused on men's pelvic health. By using our service, you agree to these Terms of Service.

2. General Wellness — Not Medical Advice

Pelvic Pat provides general health and wellness education only.

Our service is NOT a medical service. Pelvic Pat is NOT a doctor, nurse, therapist, or any kind of healthcare provider. The information provided by Pelvic Pat:

• Does not constitute medical advice, diagnosis, or treatment
• Should not replace consultation with qualified healthcare professionals
• Is intended for general educational and informational purposes only
• May not be applicable to your specific health situation

If you are experiencing a medical emergency, call 911 or your local emergency number immediately. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.

3. Eligibility

You must be at least 18 years old to use our service. By using Pelvic Pat, you represent that you are at least 18 years of age.

4. SMS Communications

By texting Pelvic Pat, you expressly consent to receive SMS text messages from us.

• Message frequency varies based on your usage of the service
• Message and data rates may apply depending on your carrier and plan
• Text STOP at any time to stop receiving messages
• Text HELP for customer support information
• Compatible carriers include major US carriers; carrier participation may vary

5. Credits and Payments

• Our service uses a credit-based system. Each message exchange costs one credit.
• Credits can be purchased individually or through a monthly auto-replenish subscription.
• Purchased credits do not expire.
• All purchases are processed securely through Stripe.
• Subscriptions can be canceled at any time; remaining credits are retained.
• Refunds are handled on a case-by-case basis. Contact us for refund requests.

6. Acceptable Use

You agree not to use our service to:

• Send abusive, threatening, or harassing messages
• Attempt to obtain medical diagnoses or prescriptions
• Share content that is illegal, harmful, or violates others' rights
• Interfere with or disrupt the service
• Use the service for any purpose other than personal wellness education

We reserve the right to suspend or terminate your access if you violate these terms.

7. AI-Powered Service

Pelvic Pat is powered by artificial intelligence. While we strive for accuracy, AI-generated responses may occasionally contain errors or inaccuracies. The information provided should be used as general educational content, not as definitive health guidance.

8. Limitation of Liability

To the fullest extent permitted by law, Pelvic Peace shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service. Our total liability for any claim arising from the service shall not exceed the amount you paid us in the preceding 12 months.

We are not responsible for any health outcomes resulting from information provided through our service. You acknowledge that Pelvic Pat provides general wellness education and is not a substitute for professional medical care.

9. Disclaimer of Warranties

The service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via SMS or by updating this page. Your continued use of the service after changes constitutes acceptance of the updated terms.

11. Contact Us

Questions about these Terms? Contact us at: support@pelvicpeace.co